Shipping Policy

Thank you for shopping with Cahacapoae. We are committed to delivering your handcrafted items safely and efficiently, no matter where you are in the world.

🌍 Shipping Coverage

We ship to most global destinations, partnering with reliable international logistics providers, including:
YunExpress, Yanwen Logistics, 4PX, Leadong Logistics, and RunChengTong Logistics.

If your address is in a remote or limited-service area, we will do our best to arrange alternative delivery solutions.

⏱️ Delivery Time

  • Standard Delivery Time: 10–14 business days

  • Remote Areas: 14–25 business days (depending on location and carrier availability)

Please note that processing time (1–3 business days) is separate from the delivery time. Once your order has shipped, you will receive a confirmation email with a tracking number.

💰 Shipping Rates

  • Flat Rate Shipping: $6.89

  • Free Shipping: For orders over $69.99, we offer free worldwide shipping

  • For large items and wholesale, shipping costs need to be calculated separately. Please consult our customer service for details.

📦 Tracking Your Order

Once your order is shipped, you’ll receive a tracking link via email. If you don’t see the email, please check your spam or junk folder. You can also track your order on our Track Your Order page at any time.

❗ Additional Notes

  • We are not responsible for delays caused by customs clearance or unforeseen weather conditions.

  • Shipping times may vary slightly during holidays or promotional periods.

  • If your package is undeliverable due to incorrect information provided at checkout, additional charges may apply.

If you have any questions or concerns regarding your shipment, feel free to contact us at  support@cahacapoae.com.
We’re always happy to help!