Terms&Conditions
Effective Date: 14 August 2025
Welcome to cahacapoae.com (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
1.1 This website is owned and operated by Cahacapoae.
1.2 By using our website or purchasing from us, you agree to these Terms and Conditions and our Privacy Policy.
1.3 We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Continued use of our site after changes means you accept the updated Terms.
2. Products & Descriptions
2.1 Our store specializes in handmade woven items, natural-material home décor, and storage products.
2.2 We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations may occur due to handmade nature, screen color differences, or material availability.
2.3 We reserve the right to discontinue or modify products at any time.
3. Orders & Payment
3.1 All orders are subject to acceptance and availability.
3.2 Prices are listed in USD unless stated otherwise, and are exclusive of applicable taxes and shipping fees.
3.3 We accept payment via the methods displayed at checkout. Payment must be made in full before shipment.
3.4 You are responsible for ensuring that your billing and shipping details are accurate.
4. Shipping & Delivery
4.1 We offer worldwide shipping.
4.2 Standard international delivery time is 7–14 business days after dispatch.
4.3 Shipping fees are fixed at $6.89, with free shipping on orders over $69.99.
4.4 Delivery times are estimates and may be affected by customs clearance or unforeseen delays. We are not responsible for delays caused by third-party carriers.
4.5 Customs duties and taxes may apply depending on your country’s regulations. These charges are the buyer’s responsibility.
5. Returns & Refunds
5.1 We accept returns within 14 days of receiving your order, provided items are unused, in original packaging, and in resalable condition.
5.2 To initiate a return, please contact us at support@cahacapoae.com with your order details.
5.3 Return shipping costs are the buyer’s responsibility unless the product is faulty or incorrect.
5.4 Refunds will be processed within 7 business days after we receive and inspect the returned items.
5.5 Certain items (e.g., personalized or custom-made products) are non-refundable unless defective.
6. Intellectual Property
6.1 All content on this website, including images, text, logos, and designs, is the property of Cahacapoae and protected by copyright laws.
6.2 You may not reproduce, distribute, or exploit our content without prior written permission.
7. Limitation of Liability
7.1 We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.
7.2 We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
8. Contact Information
For questions regarding these Terms & Conditions, please contact us:
Email: support@cahacapoae.com
Website: www.cahacapoae.com